We hope your MarivStones piece brings calm, meaning, and quiet moments into your everyday life. If something isn’t quite right, we’re here to help.
Our return policy lasts 30 days from the date of delivery. Eligible items may be returned or exchanged with proof of purchase for a full refund.
To be eligible for a return, items must be unused, in their original condition, and returned in the original packaging.
Please note:
- Return shipping costs are not included
- Original shipping fees are non-refundable
- Sale items are final sale and cannot be returned or exchanged
- Personalized items are non-refundable
If your item arrives damaged, defective, incorrect, or if something is missing from your order, please contact us as soon as possible and we’ll do our best to make it right.
If the return is due to our error, we will cover the return shipping cost.
Once your return is received and inspected, refunds will be processed back to your original payment method within approximately 5–7 business days.
Please do not send returns to the address listed on the package. Contact us first so we can provide the correct return instructions.
If you entered an incorrect shipping address or need help with your order, feel free to contact us within 2 hours of purchase and we’ll do our best to assist before shipment.
Questions or return requests?
support@marivstones.com